1. Shipping Overview

Sports Pro Kit ships NFL jersey orders to available destinations using shipping services selected according to the destination, order characteristics, and available delivery options.

Shipping information, available methods, applicable charges, and estimated delivery details may be displayed during checkout or in other relevant areas of the website.

2. Order Processing

After an order is successfully placed and payment is confirmed, the order is prepared for fulfilment. Processing time may vary depending on the product, size, availability, customization, order volume, and other fulfilment conditions.

Orders containing personalized NFL jerseys may require additional preparation time because the selected name, number, or other customization must be prepared before shipment.

• Orders are normally processed after successful payment confirmation.
• Product availability may affect processing time.
• Personalized products may require additional processing.
• Orders placed around major holidays or seasonal events may require additional time.
• Orders may be subject to verification where necessary for payment or fraud prevention.

3. Estimated Delivery Time

Delivery time generally consists of two stages: order processing and transportation. The estimated shipping time shown at checkout or in applicable shipping information normally refers to transportation time and may not include the time required to prepare an order.

4. Tracking Your NFL Jersey Order

When tracking information is available, Sports Pro Kit may provide a tracking number or shipment update through the email address associated with your order.

Tracking information may not appear immediately after an order is marked for shipment. The carrier may require additional time to scan and register the package in its tracking system.

Once tracking information becomes available, customers should use the carrier's tracking system for the most current transportation updates.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

• Check your full name and delivery address before payment.
• Include apartment, unit, building, postal code, or other required details.
• Make sure your telephone number is accurate when requested for delivery.
• Check that the destination country or region is correct.

If you notice an address error immediately after placing an order, contact Sports Pro Kit customer care as soon as possible. We will consider an address-change request based on the current order status.

6. Incorrect or Incomplete Addresses

A delivery may be delayed, returned, or otherwise affected if the shipping address is incorrect, incomplete, inaccessible, or does not meet local delivery requirements.

Where permitted by law, additional shipping costs resulting from an incorrect address or customer-provided delivery information may be the customer's responsibility.

7. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage charges, handling fees, or other destination-country charges.

Whether such charges apply depends on the destination, order value, local regulations, product classification, and other factors.

Unless the checkout information specifically states otherwise, customers should understand that customs or import-related charges may be separate from the product price and shipping charge.

8. Delivery Delays

While Sports Pro Kit works to process orders and support timely delivery, shipping delays can occasionally occur.

Possible causes include carrier congestion, customs inspection, weather conditions, public holidays, transportation disruptions, incorrect address information, local delivery restrictions, or other circumstances outside our reasonable control.

A delay does not automatically mean that a package has been lost. Customers should first review the latest carrier tracking information when available.

9. Lost or Missing Packages

If tracking indicates that a package was delivered but you cannot locate it, please check the delivery address, mailbox, parcel area, building reception, household members, neighbors, or other safe locations where the carrier may have left the package.

If the package remains missing, contact Sports Pro Kit customer care with your order number and tracking information. We may work with the applicable carrier to investigate the shipment.

Investigation procedures and available remedies may depend on the carrier, destination, tracking status, and circumstances of the shipment.

10. Damaged Packages

If your package arrives visibly damaged, please inspect the contents as soon as reasonably possible.

If the NFL jersey or other product inside appears damaged, contact Sports Pro Kit customer care and provide your order number together with clear photographs of the package and product where requested.

Keeping the original packaging may help with the review of a shipping damage claim.

11. Failed Delivery Attempts

Some destinations or carriers may make more than one delivery attempt before holding, redirecting, or returning a package.

Customers should monitor tracking information and follow any delivery instructions provided by the carrier.

If a package is returned because of an incorrect address, repeated failed delivery attempts, refusal, or failure to collect the package, additional shipping arrangements or costs may apply where permitted by law.

12. Personalized NFL Jersey Orders

Personalized NFL jerseys may require additional processing time because the selected player name, number, custom name, custom number, or other personalization must be prepared before dispatch.

Customers should carefully review all personalization details before completing an order. Once production has started, changes may not be possible.

Shipping estimates for personalized products should therefore be considered together with any applicable preparation time shown on the product page or during checkout.

13. Multiple Items in One Order

Products purchased together may not always be shipped in the same package or at exactly the same time.

If an order contains products requiring different preparation or fulfilment arrangements, separate shipments may occur. Customers may therefore receive more than one tracking number or delivery.

14. Shipping Restrictions

Certain products, destinations, addresses, or delivery services may have restrictions based on carrier requirements, local regulations, operational limitations, or other circumstances.

If Sports Pro Kit cannot reasonably fulfil an order to the selected destination, we may contact the customer regarding an alternative delivery arrangement or applicable refund.

15. Delivery to the Correct Recipient

Customers are responsible for providing a delivery address where packages can be safely received.

Depending on the destination and carrier, a package may be delivered to a mailbox, reception desk, parcel locker, designated safe location, or another location determined by the carrier's delivery procedures.

16. Shipping Questions and Support

If you have a question about the delivery of your NFL jersey order, please contact Sports Pro Kit customer care and include your order number whenever possible.

• Order number
• Name used for the order
• Email address associated with the order
• Shipping destination
• Tracking number, if available
• A clear description of the shipping issue

17. Contact Sports Pro Kit

For questions about NFL jersey delivery, order processing, tracking, shipping addresses, delayed packages, or other delivery concerns, please contact our customer care team.